Refund Policy

Last updated: 3 November 2026

30-day money-back guarantee

We want you to be confident in your membership. If you are not satisfied with TCS Call Intelligence™, you can request a full refund within 30 days of your payment date.

How to request a refund

To request a refund, contact Nora Karkach Consulting through your account or the support channel listed on the platform. Refunds are processed through our payment provider, Stripe, and issued to your original payment method.

When refunds apply

Refunds apply to your most recent monthly membership payment, provided the request is made within 30 days of that payment. Refunds are issued to the original payment method.

What happens after a refund

Once your refund is processed, your membership access will end at the end of the current billing period or immediately, depending on the handling of the transaction. You will receive a confirmation once the refund is complete.

Questions?

If you have any questions about this Refund Policy, please contact Nora Karkach Consulting through your account or the support channel listed on the platform.